Curse

psycore · Aug 30, 2007, 03:28 PM // 15:28

Ah well, as expected....

Can't expect any thing fair from either NC Europe or Anet who decided AU and NZ belong to England for some retarded reasoning for both distro online and in store.

Buster · Aug 30, 2007, 06:26 PM // 18:26

Quote:

Originally Posted by Mr.Deflok

Well, that settles it. If Australia aren't getting in by Saturday the chances are next to zero that New Zealand will.

Gonna have to cancel my pre-order and use the money to buy it in-game. I guess at least this way I'll be able to get the bonus missions too.

I had to do something similar as well. The 2 Gamestops by me (east coast usa) had no clue there was a pre-order so when I found this out I had to canel it from Gamestop store so I could but it online from Anet. Hope everything works out!

KingKryton · Aug 30, 2007, 07:36 PM // 19:36

so would changing my region from NZ to america allow me to buy the game properly or would it cause other problems? id rather wait a day than pay a extra $15 because anet cant use a map

Darkhorse · Aug 30, 2007, 07:58 PM // 19:58

You can't change the region. That's NCSoft's fault. It's hard enough to get them to charge you in USD if you move to the US - if you live elsewhere they just won't do it.

Also, the International Date Line does not affect when you can access the servers, because you're locked out from the server side, not the client side. In NZ it's 7pm Friday, Aus East Coast 5pm.

Lady Lozza · Aug 30, 2007, 08:11 PM // 20:11

fRag, my largest concern is that Anet/NCSoft doesn't appreciate how long it takes to get INSTORE after the game actually reaches Aussie shores.

Sydney HQ -> another capital city = min of a day.
Distro in capital city -> stores in that city = min of a day.

No deliveries by stores are taken on Saturdays.
They don't send it air freight.

kaheiyeh · Aug 30, 2007, 08:53 PM // 20:53

Well, I just checked up EB Game Australia and they've changed the release date to the 3rd September ... This officially ... sucks ...

Arwen Granger · Aug 30, 2007, 09:45 PM // 21:45

This sucks. Will Anet extend our preview keys or what???
Looking at the preview CD, the last timestamp there was 22/May/07 so supposedly the Gold CD should be out by 29/May/07. They've got bloody full 3 months to manufacture and send all these things here. I can't see why they can't do this in time ffs!

Lady Lozza · Aug 30, 2007, 10:12 PM // 22:12

Arwen, this question has already been asked, and apparently the answer is no, it cannot be done, or rather would be very difficult to do - ie take several days of coding, of which we MIGHT have the game by then. So from their point of view it certainly isn't worth the effort. Given that we're such a small proportion of the customer base it probably wouldn't be worth the effort anyway.

EDIT: Actually I'm just waiting for the - "Just buy it in the ingame store" response from someone at NCSoft... I've $10 on the fact that Anet will have to do the same thing they did with Nightfall. Close it for a little while because it won't be able to handle the load.

*sigh* Oh well, I've another 3 characters close to getting their Elonian protector titles, will work on that over the weekend instead, but it's a real disappointment that I'm not going to be able to play EoTN with my guildies and friends.

Chronic_is_Tonic · Aug 30, 2007, 10:13 PM // 22:13

This sucks but unfortunately, Living in NZ its what Ive come to expect.

Psuedo Halgoen · Aug 30, 2007, 11:05 PM // 23:05

I'm paying more than double for the opportunity to play with everyone else.
When I rang EB games on the day that the Pre-order was live, every EB games I rang only had limited amounts of them, it was then, that I decided to go with the online store.
I got my pre-order code (At a cost....F'ing POUNDS) and now I'll probably get to play with everyone else (At a cost....>F#%$%^ POUNDS).
Funny thing is that I live just across the road from Toombul (QLD) so I could have just walked over there to get the game when it became available (lazy ftw), guess I got lucky!

Now if I could just persuade them that I'd like to pay in US dollars and not crapoid Pounds I'd be laughing.

But I'm not

$5.99 for an extra Char slot = $15.02 Plus .50c tax ...............sigh
LET ME PAY IN US DOLLARS!!!!!!!!

Scorchio · Aug 30, 2007, 11:09 PM // 23:09

Just got the call from an apologetic EB saying they had bad news, but not as bad as NZ. Said it would be here on Monday. Screw it. I'm playing Bioshock.

fRag_Doll · Aug 30, 2007, 11:21 PM // 23:21

Quote:

Originally Posted by Lady Lozza

fRag, my largest concern is that Anet/NCSoft doesn't appreciate how long it takes to get INSTORE after the game actually reaches Aussie shores.

I'm pretty sure NCSoft knows. The debacle of the Factions release, and the subsequent Nightfall "We got it right this time" overkill would have made sure of that.

Quote:

Sydney HQ -> another capital city = min of a day.
Distro in capital city -> stores in that city = min of a day.

Distribution chains are rarely set up that way. Most companies have one main warehouse that sends stock direct to the retail stores.
BTW, EB Australia's head office and distribution center are in Brisbane. Pinkenba to be more precise.

Quote:

No deliveries by stores are taken on Saturdays.
They don't send it air freight.

There's no reason why stores can't accept deliveries on Saturdays, it's most likely that the transport companies used by EB just don't deliver on Saturdays.
You're probably right about air freight, except for shipments to NZ.

Lady Lozza · Aug 30, 2007, 11:22 PM // 23:22

Heh, I can just see EB substituting the GW shipment for the Bioshock one on the flight over

afterall they were garanteed to sell more copies...

fRag, I think NCSoft might have a short memory

In my experience distribution chains are the largest part of the problem, but then I work for a rather large company that hasn't grasped the concept of simplicity.

Having HQ in Pinkenba makes no sense as the head freight port (air) is in Sydney, and that is where the majority of international freight enters the country. I'm not arguing that this is where HQ is only that it is doubtful that they got a direct shipment into Brisbane, meaning they will truck it up from Sydney, adding extra time to the distribution...

True, most local/small courier companies don't operate on weekends which is why they don't take stock on weekends. There are however, some companies that do - mind you at expense. And yes I was referring to internal freight when I said that they won't use air.

In short EB is not "doing everything they can", because it isn't worth their while to do so. It simply sounds good to customers.

Psuedo Halgoen · Aug 30, 2007, 11:24 PM // 23:24

Ok so I just purchased the full game code for Guild Wars Eye of the North from the PlayNC website.
Game cost in Pounds = £24.99
Game cost to Australian player = $63.29 + $0.50 tax. SIGH

But I have it (At a cost.....FU Pounds)

What really annoys me about that PlayNC store is that there are *Some* options for me to purchase other NCsoft games in American dollars, but not for guild wars. Example, I was thinking about purchasing The pre-order for Tabula Rasa but I kept thinking oh FFS it's going to be in Pounds, to my surprise and joy I was given a choice, EU or US. So why can't that apply to Guild Wars?

/end rage

Lady Lozza · Aug 30, 2007, 11:39 PM // 23:39

Because apparently someone thinks Australia is still stuck in 1966

fRag_Doll · Aug 30, 2007, 11:40 PM // 23:40

I've just spoken to EB Australia's PC games department, the stock was late arriving in Australia (reason unknown), and then the truck delivering it to the warehouse broke down.

EB is not to blame, they know GW:EN goes live in 7.5 hours and they tried their best to get it to us, but now it's just too late.

Lady Lozza · Aug 30, 2007, 11:46 PM // 23:46

Quote:

Originally Posted by fRag_Doll

I've just spoken to EB Australia's PC games department, the stock was late arriving in Australia (reason unknown), and then the truck delivering it to the warehouse broke down.

EB is not to blame, they know GW:EN goes live in 7.5 hours and they tried their best to get it to us, but now it's just too late.

So either NCSoft Europe completely forgot to load it on the plane, or they completely forgot to load it on the plane EARLY ENOUGH, and the Hume badly needs repairs, and they can't be bothered paying couriers to deliver tomorrow... Or, they want all stores to have it before they put it on the shelves, ie they won't pay courier to deliver it Saturday to Brisbane stores.

lg5000 · Aug 30, 2007, 11:53 PM // 23:53

Do I want to wait until Monday to get my copy or do I want to hunt down a friend to let me borrow their credit card and spend more money than the expansion should cost especially as the preorder works as a deposit?

Its a pity that we organize our lives in such a way that we have an entire weekended dedicated to a game.. only to find out we won't be playing it.

I'm not putting blame on anyone, I'm disappointed that it didn't work out and I'd love for anet to do something nice for those of us who got screwed over by the delay even though its not their responsibility.

Oh.. and any chance that they can do something about the fact that we're being overcharged due to the currency we have to use to buy online? And why is the UK still working in pounds when the rest of the EU works in Euro?

Angelica · Aug 30, 2007, 11:53 PM // 23:53

I'm not worried! I can wait till monday or any other day, after all I'll have plenty of time to play the game. :P

vaxmor · Aug 30, 2007, 11:53 PM // 23:53

well Australia/NZ just got 0wned, again.